SHIPPING POLICY
Delivery
At this time, the products on the website is available in Norway. So we only ship to addresses within Norway.
If you would like your order delivered to another country, please contact us before placing your order. International shipping can be arranged, but shipping rates and terms may vary depending on the destination.
Shipping
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Flat-rate shipping: NOK 135
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Free shipping on orders over NOK 700
All orders are shipped with PostNord directly from Herbalife's warehouse.
Processing time
Orders are normally processed within 1–3 business days of confirmation. If necessary, we can have a brief conversation before the order is placed to ensure you get the products best suited to your needs. Once the order has been sent to the warehouse, it cannot be changed or cancelled.
Deliverytime
Normal deliverytime is 5–7 workingdays, but may vary depending on PostNord’s delivery times and local conditions.
Tracking
Once the order has been shipped, you will receive tracking information from PostNord so you can follow the package.
Delays and lost packages
If a package is delayed or lost during transit, PostNord’s current terms and conditions apply. Please feel free to contact us if you need assistance tracking the shipment.
Incorrect delivery address
It is the customer's responsibility to provide the correct delivery address. If an incorrect address is provided and the package is returned, re-shipment may result in additional delivery time and potential new shipping costs.
Uncollected packages
Packages not collected within the deadline are returned to the warehouse. Any costs incurred due to return or re-shipment may be charged to the customer in accordance with applicable terms. If you have questions regarding delivery or your order, you are always welcome to contact us.